This qualification is typically delivered over a min. duration of 4-6 months
Certificate III
This qualification is delivered using a face-to-face, classroom-based delivery mode.
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
New classes starting across various locations in Queensland, Australia. Pick your preferred class dates and locations by simply clicking on the link below.
Qualification Detail
The successful completion of this qualification requires competency to be achieved in 12 units comprising of one (1) core unit and eleven (11) elective units.
Entry Requirements
There are no formal entry requirements for this qualification, although applicants will need to undertake an LLN assessment.
Units in this Qualification
Unit Code | Unit Name | Core/Elective |
---|---|---|
BSBWHS302 | Apply knowledge of WHS legislation in the workplace | Core |
BSBCMM301 | Process customer complaints | Elective |
BSBCUS301 | Deliver and monitor a service to customers | Elective |
BSBDIV301 | Work Effectively with diversity | Elective |
BSBINM301 | Organise Workplace information | Elective |
BSBITU303 | Design and produce text documents | Elective |
BSBITU304 | Produce spreadsheets | Elective |
BSBPRO301 | Recommend products and services | Elective |
BSBWOR301 | Organise personal work priorities and developmentDesign and produce text documents | Elective |
BSBWRT301 | Write simple documents | Elective |
BSBADM307 | Organise Schedules | Elective |
BSBITU202 | Create and use spreadsheets | Elective |
Qualification Outcomes
Fees
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